Bring a provider’s CSV export into a completed Event, review its sales evidence and explicitly confirm supported ticket revenue in Actuals.
External Ticket Import brings a provider’s CSV export into the Event it belongs to. Authorized organizers can import sales evidence for eligible completed Events using external ticketing, with the source and import history available for later review.
The workflow guides you from choosing a file through column mapping and validation to confirmation. Review the supplied quantities, revenue, refunds and check-in information before saving the evidence. Missing values remain visible, and rows needing attention are identified during review.
Review the export in its Event context
Map the columns your provider supplies and confirm how rows, amounts and currency should be interpreted. A complete export replaces the current evidence snapshot. Import history preserves earlier versions, and repeat uploads reuse existing evidence without adding the same revenue again.
Confirm Actuals when the evidence is ready
Importing does not change saved Actuals. When the export provides sufficient financial evidence, you can use its supported ticket revenue as a draft suggestion, review it and explicitly save Actuals. Partial imports remain available as evidence without suggesting revenue. Open External Ticketing in an eligible completed Event and choose Import sales data to begin.
