NOCTRA terms for free planning

Version account-2026-10.1

1. Provider and contracting party Brockhaus Ventures UG (haftungsbeschränkt), Falgerstraße 7, 48147 Münster, Deutschland; Amtsgericht Münster, HRB 23872; Geschäftsführer Alexander Brockhaus; legal@noctraintelligence.com; +49 172 3699059. These terms cover adults and organizations, including consumers. You do not need a company to use free planning. When acting personally you are the contracting party. A workspace or collective name is a freely chosen label, not a legal identity. Acting for another person or organization requires a separate identification and authority confirmation. Renaming a workspace does not transfer an agreement.

2. Formation and access The terms and processing annex must be available to read and save before account creation. Express confirmation and account creation submit your offer for a free account. NOCTRA accepts it after your email address is verified; the formation time is recorded. Identity-provider signup requires explicit confirmation before acceptance. You receive the complete accepted terms, DPA, identifiers and time as a contract confirmation. A planning Workspace is not enabled beforehand. Saving organization details does not transfer the agreement: a separate valid agreement is required. Identity-provider users supply their name and confirmation before creating a workspace. The privacy notice supplies information and is not blanket consent. Protect account credentials and roles.

3. Free service and additional features Free planning includes the features and limits displayed in the product, including Event drafts, tasks and budgets. Publication, ticket sales, payouts, integrations and paid plans may require additional information, agreements and activation. No automatic subscription arises. An authorized Core test expires after its displayed duration; a paid continuation requires a separate order. Its displayed ticket rate still applies; ticket sales are not promised to be fee-free. Public activation and paid orders remain blocked until their separate prerequisites and agreements have been completed.

4. Consumer rights Consumer or business status follows the actual activity and law, not simply the absence of a company or volunteering. Mandatory consumer rights, including applicable digital-product supply, update and defect remedies, remain unaffected. Where a statutory withdrawal right applies, the attached notice applies; using the service does not waive it. A future paid order must separately show the total price including applicable taxes, billing period, term, cancellation and withdrawal information. The free personal agreement does not authorize consumer use of the existing business-only checkout.

5. Content and data Only use lawfully available content and necessary personal data and provide required notices and permissions. You retain content rights and grant only rights necessary to supply the agreed service. Do not upload Article 9 special-category or Article 10 criminal-offence data without prior express agreement. The integrated DPA covers processing on instructions only and supplies no legal basis or consent for the organizer. NOCTRA separately controls account, contract and certain security processing under the privacy notice. Personal activity is not automatically treated as outside GDPR following a UI selection.

6. Duration, termination and data The free account continues indefinitely and can be ended at any time in Account and agreement, without a paid continuation. Ending it archives and blocks Workspaces under this personal agreement, not other separate agreements. Data erasure is assessed separately and is not automatically triggered by termination. Secure needed data using available exports before termination; request assistance or return at legal@noctraintelligence.com if exports are insufficient. Deletion, return and mandatory retention follow the privacy notice and DPA. Substantial misuse may justify restrictions after proportionate review and an opportunity to remedy where reasonable. Mandatory termination, return and data rights remain unaffected. Ordinary termination by NOCTRA must preserve statutory rights and allow reasonable time to secure data.

7. Responsibility and liability Check planning values and reports against your Event. NOCTRA does not become the organizer. Statutory liability applies. Liability for intent, gross negligence, harm to life, body or health, mandatory liability and digital-product remedies is not restricted. There is no blanket availability or warranty exclusion.

8. Changes, law and disputes Changes must be transparently announced; silence does not agree to a material change or new payment duty. Statutory digital-product change conditions and remedies also apply. German law applies without removing mandatory protection at a consumer's habitual residence. No exclusive consumer venue is agreed. NOCTRA does not voluntarily participate in dispute-resolution proceedings before a consumer arbitration body. Mandatory participation and information duties remain unaffected.

Annex: precautionary withdrawal notice for eligible consumers You may withdraw within fourteen days of contract formation without giving a reason. Notify Brockhaus Ventures UG (haftungsbeschränkt), Falgerstraße 7, 48147 Münster, Germany, legal@noctraintelligence.com, by an unambiguous statement such as an email or letter. Sending it within the period is sufficient. Payments received are reimbursed within fourteen days after receipt of the notice, using the same payment method unless otherwise agreed, without an additional fee. This free account has no price or usage compensation. A separate paid order requires an adapted notice. Further statutory consequences concerning personal data and user-created content remain unaffected.

Optional model withdrawal form To Brockhaus Ventures UG (haftungsbeschränkt), Falgerstraße 7, 48147 Münster, Germany, legal@noctraintelligence.com: I withdraw from my agreement for the free NOCTRA account. Contract date: ____. Name: ____. Address: ____. Date: ____. Signature only on paper: ____.

Account management and withdrawal /account/manage provides your recorded agreement, a downloadable full confirmation, termination of the free agreement and tracked requests for a data copy or erasure. Ending the agreement archives and blocks the personal Workspaces under it, not other separate agreements. Erasure is a separate process subject to legal retention and other persons’ rights. /account/withdraw is also available without login: review your name, contract reference and email, then send with “Confirm withdrawal”. Your declaration and receipt time are recorded immediately; identity review does not defer receipt. A full acknowledgement is provided on a durable medium. No fee or compensation for use of this free account is charged. The provider contact is +49 172 3699059. NOCTRA does not voluntarily participate in consumer arbitration; mandatory duties remain unaffected. Only the version identified at explicit acceptance applies.

Core test The separately activated Core test is available to personally acting organizers. It runs for one calendar month with no subscription fee or payment details; Free resumes without automatic paid renewal. The separate confirmation states the regular Core ticketing rate plus processing. Publication and ticket sales require their own prerequisites.

Retention for personal planning Active planning data is stored for the agreed service. After termination, Workspaces are blocked immediately and operational return/erasure is reviewed and performed within 30 days unless documented third-party rights or legal retention duties prevent it. Verified rights requests are normally handled within one calendar month; permitted extensions are explained. Agreement and completed-request evidence is restricted for legal defence until the end of the third calendar year following termination or completion, then erased. A documented statutory duty or specific legal dispute may justify bounded longer retention. Unmatched public declarations are reviewed for erasure after 90 days. Own delivery-buffer copies are erased after 30 days; durable agreement confirmations remain separately as evidence. Own encrypted backups are retained for seven calendar days. GitHub is not used for these backups; its separate contractual clarification does not activate a data export. Erasure instructions are re-applied before restored data returns to use. Provider retention and transfers are described in the privacy notice and provider disclosure.

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